This page explains all of the facilities available at the Brookside Theatre and should help you plan your visit. We welcome any comments and suggestions about the accessibility of the Brookside Theatre and our programme. Please send an email to access@brooksidetheatre.co.uk . SUPPORTING YOUR VISIT TO THE BROOKSIDE THEATRE ARRIVING AT THE THEATRE The theatre is located a 4 minute walk from Romford station which is an accessible station. For more information on accessibility on the TFL network click here . Nearest parking is Slaney Road car park which is located next to the theatre with direct access to the theatre. Drop offs can be made on Eastern Road where there is level access to the entrance of the theatre. For all parking requirements, including blue badge spaces and coaches please click   here . There is no parking available at the theatre for patrons. PHYSICAL ACCESS There is level access into the foyer. The theatre has one wheelchair space which is in Row M with access from a platform lift. Row M has extra leg room and is located near the entrance to the auditorium for patrons with accessibility needs. The main staircase from the foyer to the Stalls has four steps with a handrail. The auditorium has raked seating with eight low steps (no handrail) which patrons walk down to get to the front of the auditorium. The theatre has one aisle in the centre of the auditorium. TOILETS The theatre has one set of male toilets and one set of female toilets located in the foyer on level access. We regret that the theatre does not currently provide accessible toilet facilities. We are very actively fundraising to remedy this situation. FAMILIARISATION VISITS We offer special tours of the Theatre to anyone who would benefit from them. This is aimed at people who may find a first visit to an unknown location stressful. To book a visit please email access@brooksidetheatre.co.uk or call us on 01708 755775 RELAXED PERFORMANCES Relaxed performances are perfect for anyone who needs a more easy-going atmosphere. They are perfect for adults and children with autism spectrum disorders or physical and learning disabilities, as well as parents with young babies or people living with dementia and their carers. Performances are adapted with loud sound effects and bright lights toned down and there is a more relaxed attitude to noise and movements during the show. Chill out spaces are available outside of the Auditorium for those that need a break from the show. Tickets for Relaxed Performances are at a reduced rate to patrons and free for babes in arms. Information about dates and times of Relaxed performances are listed on individual production pages on our website. DEMENTIA FRIENDLY The Brookside Theatre is proud to be a dementia friendly organisation. We aim to make your visit as wonderful as we possibly can to ensure everyone can enjoy live theatre. ANXIETY If you have anxiety about attending the Brookside Theatre, please get in touch and we’ll let you have the contact details of the Front of House Duty Manager in case you need any special support when visiting us. WEBSITE ACCESSIBILITY FONT CONTROL Some users might find screen text easier to read by increasing the size at which text is displayed. Our font is scaleable, and its size is determined by the settings of your browser. Microsoft Internet Explorer : Find    out    how    to    use    Access options in IE Firefox : Find out about the Accessibility options in Firefox Safari : go to the View menu, select Text Size and then either Increase (Ctrl + +), Decrease (Ctrl + -) or Normal (Ctrl + 0). Chrome : Find     out     about     the     Accessibility     features     for Chrome ACCESS REQUIREMENT REGISTER TERMS AND CONDITIONS The Access Requirement Register allows customers with access requirements and personal assistant / carer to purchase ticket(s) at the disabled concessionary rate (subject to availability). It also aims to assist our access customers in booking tickets and helps us to understand their specific needs. The Access Requirement Register is open to anyone who is restricted in their ability to access the services provided at The Brookside Theatre. Proof of eligibility is required to join and customers who intentionally give false information will be removed from the Access List. We may review, amend or withdraw the Access List scheme at any time. By joining the Access Requirement Register, you agree that any ticket(s) made available at the concessionary rate will only be used by a disabled person (as defined by the Equality Act 2010) and their personal assistant / carer. We reserve the right to check proof of eligibility at the theatre and, in the event that valid proof of eligibility is not provided, refuse any such ticketholders admission or ask such ticketholders to leave. We reserve the right to require you to re-apply for the Access Requirement Register after review and to withdraw membership of the Access Requirement Register if your eligibility changes, or if we reasonably suspect that you or your companion(s) are abusing the Access Requirement Register. If you wish to book a ticket on behalf of someone who has an access requirement, then you may join the Access Requirement Register yourself and give details of the requirements for your guest or dependant. If you wish to book on behalf of a group of guests or dependants that have access requirements, please call 01708 755775 .