CONNECT
© 2016 Brookside Theatre. All rights reserved.
FAQ
If your query is not answered below, please email.
What is the procedure for latecomers?
We
will
do
our
best
to
accommodate
patrons
who
arrive
late,
however
this
depends
on
the
availability
of
seats
close
to
the
entry
routes
as
you
may
be
asked
by
ushers
to
sit
in
alternative
seating
until
a
suitable
break
in
the
performance
or
the
interval, as we cannot be disruptive to the actors on stage or the audience.
Evening
performances
start
at
8pm,
Saturday
matinee
performances
start
at
2.00pm.
Doors
open
1
hour
prior
to
the
performance start time. Please ensure you leave sufficient time to get to the theatre.
What evidence may be asked for as proof of a disability?
When
booking
a
disabled
ticket
you
may
be
asked
to
show
proof
of
your
disability
when
arriving
at
the
theatre.
Accepted
proofs
of
disability
could
be
as
follows:
a
copy
of
your
Disability
Living
Allowance
(DLA)
or
Attendance
Allowance
(AA),
National Disabled Identifcation Card (DID). A Blue Badge is not considered acceptable proof.
If a customer leaves during the performance why may they not be readmitted?
If
people
were
coming
and
going
throughout
a
performance
this
would
prove
disruptive
to
both
the
actors
on
stage
and
the audience. We pride ourselves in providing an uninterrupted theatre experience.
Can I gain admission to the auditorium without a printed ticket?
All
patrons
do
require
a
ticket
to
gain
access
to
the
theatre.
This
may
be
printed
or
presented
on
a
mobile
phone,
tablet
etc.
Why can I not use recording equipment in the auditorium?
As
well
as
being
disruptive
to
both
the
performers
on
stage
and
other
audience
members,
the
use
of
any
form
of
recording equipment may be illegal and in breach of copyright legislation.
Can I bring a baby to a performance?
In the interest of public safety and the enjoyment of other patrons, we would recommend that babies are not brought in to
the
theatre.
If
this
is
unavoidable,
due
to
insurance
regulations
and
the
legal
venue
capacity,
we
do
not
offer
a
'lap
seat'
option and all members of the public, irrespective of age, are required to hold a valid ticket.
Please note that the theatre does not offer baby changing facilities.
The Brookside Theatre is a non-profit organisation and all events are staged to raise money for the Romford War Memorial Social Club (Reg. Charity No. 206748)
MOST WELCOMING
THEATRE 2015
Regional Winner
SPECIAL AWARD
For contribution to
the arts in Essex
FAQ
If your query is not answered below, please email.
What is the procedure for latecomers?
We
will
do
our
best
to
accommodate
patrons
who
arrive
late,
however
this
depends
on
the
availability
of
seats
close
to
the
entry
routes
as
you
may
be
asked
by
ushers
to
sit
in
alternative
seating
until
a
suitable
break
in
the
performance
or
the
interval,
as
we
cannot be disruptive to the actors on stage or the audience.
Evening
performances
start
at
8pm,
Saturday
matinee
performances
start
at
2.00pm.
Doors
open
1
hour
prior
to
the
performance
start
time. Please ensure you leave sufficient time to get to the theatre.
What
evidence
may
be
asked
for
as
proof
of
a
disability?
When
booking
a
disabled
ticket
you
may
be
asked
to
show
proof
of
your
disability
when
arriving
at
the
theatre.
Accepted
proofs
of
disability
could
be
as
follows:
a
copy
of
your
Disability
Living
Allowance
(DLA)
or
Attendance
Allowance
(AA),
National
Disabled
Identifcation
Card
(DID).
A
Blue
Badge
is
not
considered
acceptable
proof.
If
a
customer
leaves
during
the
performance
why
may
they not be readmitted?
If
people
were
coming
and
going
throughout
a
performance
this
would
prove
disruptive
to
both
the
actors
on
stage
and
the
audience.
We pride ourselves in providing an uninterrupted theatre experience.
Can
I
gain
admission
to
the
auditorium
without
a
printed ticket?
All
patrons
do
require
a
ticket
to
gain
access
to
the
theatre.
This
may
be printed or presented on a mobile phone, tablet etc.
Why
can
I
not
use
recording
equipment
in
the
auditorium?
As
well
as
being
disruptive
to
both
the
performers
on
stage
and
other
audience
members,
the
use
of
any
form
of
recording
equipment
may
be illegal and in breach of copyright legislation.
Can I bring a baby to a performance?
In
the
interest
of
public
safety
and
the
enjoyment
of
other
patrons,
we
would
recommend
that
babies
are
not
brought
in
to
the
theatre.
If
this
is
unavoidable,
due
to
insurance
regulations
and
the
legal
venue
capacity,
we
do
not
offer
a
'lap
seat'
option
and
all
members
of
the
public, irrespective of age, are required to hold a valid ticket.
Please note that the theatre does not offer baby changing facilities.
The Brookside Theatre is a non-profit organisation and all events are staged to raise money
for the Romford War Memorial Social Club (Reg. Charity No. 206748)
© 2016 Brookside Theatre. All rights reserved.
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Box Office 01708 755775 I General Enquiries info@brooksidetheatre.com
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