CONNECT
© 2016 Brookside Theatre. All rights reserved.
FAQ
If your query is not answered below, please email.   What is the procedure for latecomers? We   will   do   our   best   to   accommodate   patrons   who   arrive   late,   however   this   depends   on   the   availability   of   seats   close   to   the entry   routes   as   you   may   be   asked   by   ushers   to   sit   in   alternative   seating   until   a   suitable   break   in   the   performance   or   the interval, as we cannot be disruptive to the actors on stage or the audience. Evening   performances   start   at   8pm,   Saturday   matinee   performances   start   at   2.00pm.   Doors   open   1   hour   prior   to   the performance start time. Please ensure you leave sufficient time to get to the theatre.   What evidence may be asked for as proof of a disability? When   booking   a   disabled   ticket   you   may   be   asked   to   show   proof   of   your   disability   when   arriving   at   the   theatre.   Accepted proofs   of   disability   could   be   as   follows:   a   copy   of   your   Disability   Living   Allowance   (DLA)   or   Attendance   Allowance   (AA), National Disabled Identifcation Card (DID). A Blue Badge is not considered acceptable proof. If a customer leaves during the performance why may they not be readmitted? If   people   were   coming   and   going   throughout   a   performance   this   would   prove   disruptive   to   both   the   actors   on   stage   and the audience. We pride ourselves in providing an uninterrupted theatre experience. Can I gain admission to the auditorium without a printed ticket? All   patrons   do   require   a   ticket   to   gain   access   to   the   theatre.   This   may   be   printed   or   presented   on   a   mobile   phone,   tablet etc. Why can I not use recording equipment in the auditorium? As   well   as   being   disruptive   to   both   the   performers   on   stage   and   other   audience   members,   the   use   of   any   form   of recording equipment may be illegal and in breach of copyright legislation. Can I bring a baby to a performance? In the interest of public safety and the enjoyment of other patrons, we would recommend that babies are not brought in to the   theatre.   If   this   is   unavoidable,   due   to   insurance   regulations   and   the   legal   venue   capacity,   we   do   not   offer   a   'lap   seat' option and all members of the public, irrespective of age, are required to hold a valid ticket. Please note that the theatre does not offer baby changing facilities.
Home         Your Visit           FAQ
The Brookside Theatre is a  non-profit organisation and all events are  staged to raise money for the Romford War  Memorial Social Club (Reg. Charity No.  206748)
MOST WELCOMING THEATRE 2015 Regional Winner
SPECIAL AWARD  For contribution to the arts in Essex
GENERAL About Us Contact Us Mailing List
FAQ
If your query is not answered below, please email.   What is the procedure for latecomers? We    will    do    our    best    to    accommodate    patrons    who    arrive    late, however   this   depends   on   the   availability   of   seats   close   to   the   entry routes   as   you   may   be   asked   by   ushers   to   sit   in   alternative   seating until    a    suitable    break    in    the    performance    or    the    interval,    as    we cannot be disruptive to the actors on stage or the audience. Evening   performances   start   at   8pm,   Saturday   matinee   performances start   at   2.00pm.   Doors   open   1   hour   prior   to   the   performance   start time. Please ensure you leave sufficient time to get to the theatre.   What     evidence     may     be     asked     for     as     proof     of     a disability? When   booking   a   disabled   ticket   you   may   be   asked   to   show   proof   of your    disability    when    arriving    at    the    theatre.    Accepted    proofs    of disability    could    be    as    follows:    a    copy    of    your    Disability    Living Allowance    (DLA)    or    Attendance    Allowance    (AA),    National    Disabled Identifcation   Card   (DID).   A   Blue   Badge   is   not   considered   acceptable proof. If   a   customer   leaves   during   the   performance   why   may they not be readmitted? If    people    were    coming    and    going    throughout    a    performance    this would   prove   disruptive   to   both   the   actors   on   stage   and   the   audience. We pride ourselves in providing an uninterrupted theatre experience. Can    I    gain    admission    to    the    auditorium    without    a printed ticket? All   patrons   do   require   a   ticket   to   gain   access   to   the   theatre.   This   may be printed or presented on a mobile phone, tablet etc. Why     can     I     not     use     recording     equipment     in     the auditorium? As   well   as   being   disruptive   to   both   the   performers   on   stage   and   other audience   members,   the   use   of   any   form   of   recording   equipment   may be illegal and in breach of copyright legislation. Can I bring a baby to a performance? In   the   interest   of   public   safety   and   the   enjoyment   of   other   patrons, we   would   recommend   that   babies   are   not   brought   in   to   the   theatre.   If this   is   unavoidable,   due   to   insurance   regulations   and   the   legal   venue capacity,   we   do   not   offer   a   'lap   seat'   option   and   all   members   of   the public, irrespective of age, are required to hold a valid ticket. Please note that the theatre does not offer baby changing facilities.
The Brookside Theatre is a  non-profit organisation and all events are  staged to raise money for the Romford War  Memorial Social Club (Reg. Charity No. 206748)
© 2016 Brookside Theatre. All rights reserved.
|
|
|
|
|
|
Join our mailing list Weekly updates and offers
Box Office 01708 755775  I  General Enquiries info@brooksidetheatre.com